Senior UX Designer
Clinical search: Used findings from prior usability studies to redesign search across 155,000+ diagnosis codes. Enabled clinicians to begin at any filter level, with remaining filters dynamically narrowing to relevant choices. The redesign underwent usability testing and focus-group review before release; subsequent clinician feedback highlighted easier use and fewer irrelevant choices.
AI workflow design: Define behavior for a working AI-driven clinical workflow prototype, aligning generative interactions with required clinical questions and using patient chart information to prefill known details. Specify completed and remaining sections and step counts to communicate progress.
AI-assisted development: Designed a guided workflow component and page layout for lengthy clinical processes, using Codex to build the component, automated tests, and reusable skills for design and engineering teams.
Clinical compliance: Partnered with clinical compliance specialists to incorporate a final review-and-sign step, requiring clinicians to review all inputs before committing them to the patient’s chart. Design views based on user roles and permissions to address privacy and security requirements.
Accessibility: Addressed DOM order and navigation, disabled controls, hidden content, and ARIA labels. Documented issues in Figma, aligned with engineers on remediation, and tested implemented changes. This work supported VA adoption, which depended on meeting Section 508 requirements.
Design systems leadership: Define and document reusable components. Mentored designers and guided engineers across approximately six teams in adopting components and accessibility practices through regular office hours.
