A selection of projects across healthcare, insurance, and enterprise products—from research-driven redesigns to scalable design systems.

1.5 Stars to 4

80 Agent Interviews -50% Dev Cost

An insurance mobile app was stuck at a 1.5-star rating. Research into what agents actually needed reshaped the entire project—and lifted the app’s rating from 1.5 stars to 4.

Read the full case study

Service Calls Down 88%

Email Redesign

Confusing confirmation emails were flooding customer service with complaints. A rewrite of structure, hierarchy, and tone cut service calls by 88%.

Read the full case study

Systems that Scale

Design System Faster Handoffs

Inconsistent patterns were slowing the team down and driving up maintenance costs. A design system built from the ground up fixed that for good.

Read the full case study

Analytics

Data-Driven UX A/B Tested

Qualitative research told us how users felt, but not where they got stuck. Analytics closed that gap and drove measurable usability gains.

Read the full case study

Reimagining Healthcare

Medications & Orders Unreleased

Modernizing a traditional EHR’s medications and orders workflows, where clarity and accuracy directly affect patient safety.

Read the full case study